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California's Open Door Providers:
Ten Case Studies of the Health Care Workforce

Critical health care issues related to the available supply of professional workers have emerged across the nation as hospitals and clinics struggle to provide needed services. Despite this increased awareness, little attention has been paid to these issues as they play out in health care "safety net" or "open door provider" institutions. Through recruitment and retention, sustaining the appropriate number of high quality workers at public hospitals and community clinics is necessary to ensure access to care for low income, uninsured and vulnerable populations. As there is no system of care that backs up the safety net, without adequately staffed safety net institutions, all Californians could find their well-being in jeopardy.

To understand this issue, the CWI, with help from a number of organizations and individuals, conducted an examination of workforce issues in California's safety net institutions. The report outlined the characteristics that define and describe open door providers, and provided overviews of health care workforce issues common to all delivery sites. Ten case studies of California public hospitals and community clinics were included to provide qualitative information about the workforce experiences of these open door providers.

To download the executive summary click here.

To download the full report click here.

For case study contact information, click here.

Staff members of this project included:

Catherine Dower, JD
Tina McRee, MA
Bram Briggance, MA
Jenny Vance
Edward O'Neil, PhD

This project was funded by the California HealthCare Foundation and The California Endowment.

 

 

 

 

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