Ann Hendrich

Ann Hendrich

Vice President Clinical Excellence Operations

Ascension Health

Professional Bio

Ann is the Vice President of Clinical Excellence for Ascension Health, the largest Catholic and non-profit health system in the country operating in 20 states and the District of Columbia,   where she guides the implementation of Clinical Excellence initiatives in partnership with administrative, clinical and chief nursing officer leadership.

She was the Principal Investigator for a $13M demonstration project, Comprehensive Cardiac Critical Care. The acuity-adaptable patient rooms of the future incorporate comfort, healing, technology, and efficiency into an integrated design. The AACN/SCCM/AIA recognized the unit in 1999 as the US national award winner for “best design in critical care’. The future-based hospital design has been published and featured in medical and nursing journals, architectural and design publications. Ann is widely published in professional journals and nursing text, and is active on editorial boards and was a past board member to Midwest Alliance in Nursing. With a special interest in geriatrics she is also the author of the Hendrich II Predictive Model of patient falls.

National Contributions

She has acted as a national consultant to multiple health care systems. She is currently faculty to the Institute for Health Care Improvement and the Health Technology Center and a frequent advisor to the Nurse Executive Center, The Advisory Board Company, in the areas of hospital/health environmental designs for the future, care delivery models, strategic use of technology, and computer-based-simulation learning modules. She also recently gave testimony to the Institute of Medicine and the National Academy of Engineering on the impact of hospital environments upon workforce issues, patient safety, and quality and cost of healthcare. Her recent research can be found in the IOM book, “Keeping Patients Safe: Transforming the Work Environment of Nurses.” She is currently a principal investigator of a multi-site, national, study on How Medical Surgical Nurses Spend Their Time, funded in part by Robert Wood Johnson.