The above links will take you to the Center for the Health Professions site.

Center for the Health Professions
University of California, San Francisco

Addressing Health Disparities:
Initiating Organizational Change

A Cultural Competency Workshop for Health
Care Educators and Administrative Leaders

July 11 and 12, 2003
8:00AM to 5:00 PM

Presented by

Workshop Description

This workshop, the second of a series, addresses the expressed need of cultural competency educators and health systems managers to learn techniques for integrating cultural competency into organizational contexts. It is designed for institutional and educational leaders who are charged with developing and evaluating the efforts of their health care organizations to improve health care services to diverse populations. Participants will learn how cultural competency is linked to workforce and patient safety issues and will identify and apply systems-based approaches to addressing health disparities. In addition, this workshop will expand participant skills in facilitating and evaluating cultural competency trainings. At the completion of the workshop participants will develop a strategic plan for improving care for diverse populations in their health care organizations.

The workshop is limited to 30 participants. To take full advantage of this training, hospitals and health care systems are encouraged to consider sending a team of two participants.

Workshop Objectives

At the conclusion of this workshop, participants will be able to:

1. Identify how health disparities and patient safety are linked to cultural competency;
2. Define systems thinking in health care;
3. Describe the role of micro-systems in delivery of health care;
4. Identify characteristics of effective micro-systems and their role in providing culturally competent care;
5. Explain how micro-systems providing culturally competent care can improve quality of care;
6. Describe the conditions needed to stimulate organizational change;
7. Demonstrate effective facilitation skills for cultural competency trainings;
8. Identify approaches and tools for assessing effectiveness of cultural competency trainings;
9. Develop an organizational strategy that integrates quality improvement concepts into efforts to provide culturally competency care.

Intended Audience

This workshop is intended for educational, clinical and administrative leaders in health care organizations who are responsible for 1) developing an organizational agenda for addressing health disparities in health care delivery and/or 2) implementing educational plans for teaching cultural competency to health professionals and support staff. Health care professionals who have oversight for diversity education programs, quality improvement efforts or addressing Federal CLAS Standards are encouraged to register. A screening process will ask all registrants to describe their 1) organizational mandate to design culturally responsive health services and 2) organizational priories regarding cultural competency education, language access or health disparities. Applicants must have experience with or knowledge of cultural competency education.

The workshop is limited to 30 participants.

For a full brochure and information for this workshop, please click here to view this document as an Adobe Acrobat PDF.

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