The above links will take you to the Center for the Health Professions site.

Resources and Training Materials

In an effort to improve the quality of health care through education, the Network has curricula available for health professionals. For more information, please contact Lisa Leiva.

Cultural Competency Training Materials
Contemporary Organizational Issues
Quality Improvement
Other Resources

Cultural Competency Training Materials

• Cultural Competency in Pharmaceutical Care Delivery: A Training Template for a One-Day Pharmacy Student Elective Course
  This template is a suggested outline for a one-day training that teaches the basics about cultural competency to 1st through 3rd year Doctor of Pharmacy (PharmD) degree program students.
• Cultural Competency Training Template
  This template is a suggested outline for a half-day training that teaches the basics about cultural competency to health professionals, whether they are students or experienced clinicians.
• A Family Physician's Practical Guide to Culturally Competent Care
  This website offers continuing medical education (CME) credit and equips family physicians with awareness, knowledge, and skills to better treat the increasingly diverse U.S. population they serve. For more information, please click here.
• Toward Culturally Competent Care: A Toolbox for Teaching Communication Strategies
  The 170-page curriculum is organized into eleven sections that focus on teaching clinicians to recognize cultural differences in patient interactions and use specific communication skills to improve patient care.

Contemporary Organizational Issues

• Core Learning for Improving Care
  This curriculum provides a basic introduction to the core principles and methods for improving health care. Clinicians who complete the nine self-study learning modules will be able to analyze how care is delivered and generate hypotheses about how action and results are linked.
• Cultural and Linguistic Competency Standards
  The Los Angeles County Department of Health Services Cultural and Linguistic Standards.
• Cultural and Linguistic Competency Standards Executive Summary
  The Los Angeles County Department of Health Services Cultural and Linguistic Standards, Executive Summary.
• Discussiong Tough Issues with Patients: Managing Unreasonable Requests, Mistakes and Conflicts of Interest
  This curriculum is designed for two half-day workshops or four two-hour modules, employing a mixture of learning strategies including didactic presentations, interactive group discussions, trigger tape reviews, and role-plays.
• Evidence-Based Shared Decision-Making in Adult Primary Care
  This curriculum is designed for a half-day workshop that includes didactic presentations (included on videotape) and experiential exercises to introduce learners to concepts in EBM and effective communication skills.

Quality Improvement

• Best Practices for Busy Clinicians: Applying Continuous Quality Improvement in Practice
  This curriculum helps clinicians initiate, implement and expand local programs of "best practices" in their clinical settings. The program includes ten web-based, self-paced modules on continuous quality improvement (CQI) principles, techniques, examples, and templates coupled with two small group sessions.
• Population and Quality Improvement: Improving Care and Creating Agents of Change
  PQI is a course designed to teach clinicians and trainees the principles of population-based medicine and quality improvement through participation in quality improvement projects that they design and implement.
• A Framework for Teaching Medical Students and Residents about Practice-based Learning and Improvement Synthesized from a Literature Review
  In this research report the authors present a framework of learning objectives-informed by the literature and synthesized by the expert panel-to assist educational leaders when integrating practice-based learning into a curriculum.
  
  

Other Resources

• Bringing Cultures Together: Unequal Medicine
  Article on health disparities featuring an interview with Sunita Mutha, MD
• Cultural Competency in Practice and Education
  An article about addressing health disparities from the spring 2003 California Family Physician, featuring Sunita Mutha, MD.
• Disparities in Care of Vulnerable Patients
  A slideshow presentation by Margaret Wheeler, MD at San Francisco General Hospital.
• Implementation and Evaluation of Cultural Competency Training for Pharmacy Students
  A published article by UCSF School of Pharmacy colleague, Mitra Assemi, Pharm D. It describes the impact of a cultural competency training course designed specifically for pharmacy students.
• Legal and regulatory obligations to provide culturally and linguistically appropriate emergency department services
  A published article By Hospital of Cook County and Rush University Medical Center, colleague Elizabeth Jacobs, MD. It provides a practical overview of those laws, regulations, and standards that apply to the provision of culturally and linguistically appropriate ED services.

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