The Center offers customized services in the areas of Research, Leadership Development, and Assessment.
Health care leaders rely on the Center’s unbiased data, rigorous analysis, and extensive team of experts to help them better understand and address issues that impact the health care system and workforce both in California and nationwide. Our research teams bring expertise across a range of specialties - including biomedical research, community leadership, medical education, and government policy. Some of our more notable research initiatives include:
- Workforce supply, demand, and distribution
- Impacts of emerging technologie
- Impacts of regulation
- Workforce diversity/Cultural and linguistic competence
In collaboration with partners, funders, and clients, we deliver research that is actionable. The Center’s industry and workforce trend analysis has been critical to public policy development in California. We have been charged by private health care companies to evaluate and validate change programs. We have been a leader in examining cultural competency and the importance of diversity in the workforce.
Our work addresses some of the toughest challenges in the areas of:
- developing new practice models
- informing and guiding health policy
- tracking legislation and regulation
- designing academic and continuing education curricula
- facilitating the development of new clinical protocols
- managing change in the workplace
- improving the leadership ability of clinicians
- analyzing supply, demand and distribution of the health care workforce
We have over 16 years of experience creating and administering leadership development programs for a range of health professionals, from nurses and pharmacy leaders to community clinic mangers. Our programs provide the managerial training, tools, vision, knowledge, and professional networks these individuals need to make systemic improvements in health care.
Our Leadership Services include:
- Customized training/courses for external organizations
- Train-the-trainer workshops
- Leadership presentations
- Consultation and technical assistance
- Organizational assessments
- Assessment services
Through our leadership programs, we offer assessment services and tools to facilitate ongoing individual and organizational growth and development. These tools facilitate understanding of individual differences and uncover new ways for participants to work and interact with others, to learn how different conflict-handling styles affect personal and group dynamics, and to obtain 360-degree feedback on job-related strengths and weaknesses from coworkers. Through these services, the Center helps leaders increase their self-awareness and self-knowledge to enable them to become more effective change agents.
The assessment tools we use include:
- Myers-Briggs Type Indicator (MBTI)
- Skillscope
- Voices
- Fundamental Interpersonal Relations Orientation-Behavior (FIRO B)
- Thomas Kilmann Conflict Mode Instrument (TKI)
- System for the Multiple Level Observation of Groups (SYMLOG)